Human Resources Outsourcing Case Study
Workers’ Compensation Control
Business Type: Holiday Décor Business
Employees: 18 Regular, 60 Seasonal
Providing holiday delight and wonder for its clients was the mission and vision for the holiday decorations business that became a client for StaffScapes several years ago. The company specialized in the design, manufacturing, set up and tear down of outdoor holiday decorations for landscapes and buildings.
Frank was an astute businessman who knew how to run successful businesses. He had been doing so for over 25 years when he purchased an already established holiday décor business. Upon take-over, Frank discovered that the operation needed help. The culture of the business with its current staff needed to be improved. However, change is difficult and for the established team, it meant concern that everything would be different. Add in language barriers and a high workers’ compensation modification rate and history and Frank had his work cut out for him.
StaffScapes implemented a risk management program, took over the administration of the workers’ compensation plan and worked with management to create a cohesive team where everyone had input. Through these processes, StaffScapes helped to mitigate noise issues, train management staff, improve company culture to be more sensitive to risk and properly identify potential risks and facilitate safety programs.
Staff that had been with the previous company for up to 10 years felt confident in the new direction and new staff contributed to the overall plans. Safety awareness improved as did the overall morale of the entire staff. A return to work program was put into place and managed by StaffScapes specialists. A huge achievement was realized when the Modification Rate went from 2.05 to 1.25 saving Frank over $20,000 annually. “You can try and sell me on savings, but that’s something that everyone says they will do. Show me how you will help me make more money and I’ll listen.” said Frank. “That’s exactly what StaffScapes did and is one of the many reasons I’ve done business with them for so many years. They help me make money!”