Human Resources Outsourcing Case Study
Business Type: Medical Clinic
Client Since: 2008
A family medical clinic designed to provide care for non-urgent needs on a walk-in basis. The practice was founded by a physician’s assistant with the desire to be compassionate and develop relationships with the patients that needed treatment for everything from the common cold to castings for breaks and fractures.
As a busy physician’s assistant, Jeremy started his clinic with a desire to help. As the owner and responding medical provider, Jeremy’s day was spent treating—his first priority. Running a busy office, developing policies, handling employee issues, creating handbooks and all the other details were needed. However, when he wasn’t treating patients, he had to focus on marketing and growing the clinic. One wasn’t necessarily more important than the other, but as Jeremy stated, “I just have a limited amount of time to get it all done!”
Jeremy knew that there was an easy solution to his dilemma, he just had to find it. After doing some research, he discovered the concept of Human Resource Outsourcing. More searching found StaffScapes. With StaffScapes being a local provider, Jeremy felt comfortable in retaining their services. “I liked the idea of being able to meet the people that would help me take care of my office.” said Jeremy. “It was important to me that the company I chose share the same entrepreneurial spirit. With this, I was confident we would offer the same goal of providing quality service.”
StaffScapes helped Jeremy to cut through all of the mundane tasks he rarely had time to complete. Over time, practices and procedures were completed almost as if on auto pilot. However, even though he wasn’t physically completing the required tasks, Jeremy knew that he was protected from the “little things” becoming “bigger things” because he had a team of Human Resource experts looking out for him and providing the necessary oversight to run a smooth operation. Now, Jeremy doesn’t need to worry about the administration of his HR. “ With StaffScapes, I can focus on my core business, my patients. That’s the real reason I started this business in the first place.”