Pinnacol survey finds customers are more satisfied then ever.
In a recent survey of customers Pinnacol Assurance received it highest satisfied customer rating in years. Pinnacol received a 9.0 out of 10 for customer satisfaction of existing clients. Customers saying that they would return gave Pinnacol a 9.3 rating.
The past few years Pinnacol has strengthened its customer service department and claims management departments. Like any large company turnover in key departments will continue to be a problem for Pinnacol.
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